I do not have a website yet, can I start with you?
Yes. You order a package and choose 'New WordPress website' in the form. You get a clean WordPress on your own domain, with your own account and login, SSL and daily backups. There is nothing to move, so you can start right away. If you do not have a domain yet, choose the Domain add-on and we take care of that too.
Do I get a ready-to-use WordPress?
Yes. You get your own WordPress installation that is ready to use straight away, on your own domain. You keep building in WordPress yourself. We make small changes for you with the Changes add-on (€49 per month), and larger build jobs are done by the hour (€75 per hour excl. VAT, estimated up front). Help over WhatsApp is included.
Can you host a custom-built website?
Yes, as long as the site is PHP or static files, for example your own PHP site or a static site. For a framework such as Laravel we take a look together to see how it fits. We set everything up for you at the start. A Node server app or another system can be arranged on request. Send us a quick message about what you have and we will look at it right away.
Can you host a website I built with AI?
Yes. Sites built with tools such as Lovable, Bolt, v0, Cursor, ChatGPT or Claude are welcome when they are PHP or static files, including the static build of a React, Vite or Next export. We upload and set everything up for you at the start. A Node server app can be arranged on request, just ask.
Will you move my existing website?
Yes, and it is free. For a WordPress site we copy it over, check that everything works and tell you when to change your nameservers. Your old site stays online until you switch, so your site stays reachable throughout the move.
What if I am still tied to my current hosting contract?
Then you only pay once. Choose a yearly package, and if your old host contract has N months left, you get your yearly invoice straight away, with N months off the first year (up to 9 months). So your first year costs 12 minus N months. With 9 months left, that is 75% off your first year. It applies to the package, for new customers. Send your invoice or contract as proof of the end date.
What are nameservers and what do I need to do?
You change the nameservers of your domain once, at the company where you registered it. We give you the two nameservers to enter and help you on WhatsApp if you have questions. After that we take care of the DNS.
How does email work?
Every package includes free email forwarding: [email protected] goes to your own mailbox. If you want real mailboxes on your domain, in Outlook, Apple Mail or on your phone, choose Mail or Website + Mail. We move your existing email over too.
Do you make backups?
Yes, we back up your website every day.
What is the difference between Maintenance and Changes?
Maintenance (€15 per month) covers the updates of plugins, themes and WordPress itself, plus security. Changes (€49 per month) means we make small changes when you ask: text, images, details and small fixes. Larger jobs, such as a custom plugin or SEO work, are done by the hour. Changes costs more because it is real hands-on work.
How does help over WhatsApp and email work?
You simply message us, Monday to Sunday, 9:00 to 21:00. We look into it, explain and fix it. Email works too. This is included in every package and every add-on.
What if I want a custom plugin or SEO work?
We can do that for any customer, with or without Maintenance. Hourly work costs €75 per hour excl. VAT. You tell us what you need, we estimate the hours, and we only start once you say yes.
How do I know what it will cost beforehand?
We give you an estimate of the hours up front, or we agree on a fixed price together. If we expect it to take more hours, we talk to you first. You pay for the hours worked.
Can I cancel, and how quickly?
Monthly packages can be cancelled per month. A yearly package is cancelled for the end of the year, with 1 month notice. You can cancel yourself in My account, or send us an email or a WhatsApp message. After cancelling you have 30 days to export your data, and we help you with that.